Policies

  • POLICY

    A non-refundable deposit is required upon booking.

    We kindly ask that you arrive on time for your appointment. If you are early, please wait in your car until your appointment time.

    There is a 15 minute grace period for late arrivals, after 15 minutes your appointment will be canceled and your deposit will be forfeited. To rebook, we will require a new deposit.

    We are a small private studio so please abstain from bringing guests as we cannot accommodate them.

    CANCELLATIONS

    Please give us 24 hours' notice if you need to cancel or reschedule.

    If you cancel less than 24 hours prior to your appointment, your deposit will be forfeited and another deposit will be required to rebook.

    Canceling OR rescheduling with LESS THAN 24 hours notice, no matter the reason, will result in losing your deposit, and 50% charge of your appointment fee.

    A NO CALL/NO SHOW will result in a 100% charge of your appointment fee. Cancellation fees must be paid before booking with Nic Blaire Brow & Lash Studio again.

    REFUND POLICY

    We do not offer refunds on any deposits or services rendered.

    PAYMENT METHODS

    We accept debit, credit, e-transfer and cash, but do not carry change.

    Thank you for choosing Nic Blaire Permanent Makeup, we look forward to working with you.

  • Please note, we do NOT do microblading.

    Ombré/powder brows and nano techniques are less invasive and longer-lasting, resulting in a powdery, natural style that is fully customizable to be a soft, medium, or bold look. These techniques are semi-permanent, lasting anywhere from 1-4 years. Yearly touch-ups are recommended to maintain color.

    Our brow techniques are suitable for all skin types.

    Ombre/powder brows require TWO STEPS to achieve desired results. The touch-up is done 4-8 weeks after the initial procedure. It is normal to have some spots where the skin did not retain the pigment. At your touch-up appointment, we will fill in any missing or faded areas.

    If you have had any previous brow work done such as ombre or microblading from another artist, it is considered a correction service. We do not accept all cases, and work should be at least 50% faded or we may recommend tattoo removal before moving forward with the service.

    Please send photos to 587-777-9051 to get approval before booking your cover-up/correction appointment.

    PMU is not suitable for those who are or have any of the following;

    -Pregnant or Nursing

    -Diabetic

    -Undergoing chemotherapy (consult with your doctor)

    -Viral/bacterial infections

    -Had Botox within a 3 week period of PMU appointment

    -Using Retinal products on the face in the past 3 weeks

    -Had an organ transplant

    -Epilepsy

    -Sick with a cold or flu like virus

    -Used Accutane in the past 6 months

    -Please note, if you have extremely oily skin, the nano hairstroke technique in combo brows will cause your 'hair strokes' to heal much softer with a powder look rather than defined strokes.

  • Lash Fill Policy

    40% of the eyelash extension must remain for a fill. If you have less than 40%, a full set will need to be booked. Foreign fills must have at least 50% extensions remaining or will be charged as a new set. They may require more time, or may require a removal. This will be charged accordingly.

    Satisfaction Guarantee

    While we do not offer refunds on services rendered, we do back our work. If you are not happy with the set, let us know within 24 hours and we will offer a complementary removal.

    If you have an allergic reaction, let us know within 72 hours and we will do a complementary removal.

    If lashes are falling our excessively, let us know within 48 hours and we will have you come in to access the situation. We may provide a complimentary mini fill in this case. This is only offered on a case by case basis.

  • PRIVACY STATEMENT

    Last Updated June 13, 2024

    PRIVACY STATEMENT

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    1. What information do we collect and what do we do with it?

    When you visit our website at https://nicblaire.com and other locations from time to time (the “site”), use or access our services provided through our site, or enroll as a student or subscriber (“learner”) on our site or related courses, including via third party websites and other digital platforms, ,, we may collect the following personal information from you:

    Contact information such as name, email address, mailing address, and phone number;

    Billing information such as credit card number and billing address; and

    Unique identifiers such as username, account number, and password.

    We may use your personal information for the following purposes:

    Email marketing: we may send you emails about our site and related course(s), registration, course content, your course progress or other updates, informing you about changes to the course, surveying you about your usage, or collecting your opinion;

    Communication: we may generally communicate with you to provide you services, contacts, materials and/or recommendations for your needs as identified by you through phone, email, or the site;

    Contract: we may use your personal information as necessary to carry out our obligations arising from any contracts entered into between you and us;

    Policies: we may use your personal information as necessary to comply with internal policies and procedures and other legal, accounting, or security requirements;

    2. How do you get my consent?

    When you provide us with personal information to become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.

    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

    How do I withdraw my consent?

    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at nicblairepmu@gmail.com

    3.  Disclosure

    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service 

    4. Third Party Hosts

    Thinkific

    Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to create and deliver our product/services to you.

    Your personal information is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your personal information on a secure server behind a firewall.

    We recommend that you read Thinkific’s privacy policies and terms and conditions so you can understand the manner in which your personal information will be handled by Thinkific.

    Shopify

    The payment processing and sale of our course and site are hosted by Shopify Inc. (“Shopify”). 

    Your personal information is stored through Shopify’s data storage, databases and the general Shopify application.  They store your personal information on a secure server behind a firewall.

    We recommend that you read Shopify’s privacy policies and terms and conditions so you can understand the manner in which your personal information will be handled by Shopify.

     

    Payment:

    If you make a purchase on our site or via Shopify, your personal information will be processed by a third party payment processor, including but not limited to Shopify, Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) or comparable generally accepted industry standards. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

    All direct payment gateways that adhere to the standards set by PCI-DSS are managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

    PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

    5.  Third Party Services

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

    Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

    As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

    Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    Links

    When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

    6.  Security

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

    If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

    Cookies

    We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

    We use cookies to recognize your device and provide you with a personalized experience.

    We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.

    Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.

    Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.

    We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    Web Analysis Tools

    We may use web analysis tools that are built into the Nicblaire.com website to measure and collect anonymous session information.

    7.  Age of Consent

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

    8.  CASL Policy

    We are committed to compliance with Canada’s Anti-Spam Legislation (“CASL”).   Any electronic communication we send to outside parties is protected by a range of business procedures, processes and policies to ensure that such communication is done in compliance with CASL. In our electronic communications with outside parties, we comply with the rules established by CASL and enforced by various Canadian authorities including the Canadian Radio-television and Telecommunications Commission. CASL regulates, and our policies generally apply to, each commercial electronic message (a “CEM”) that we send. A CEM is an electronic message sent to an electronic address that, among its purposes, encourages participation in a commercial activity.

    In addition to adopting and updating this Privacy Statement, we undertake various transparency initiatives to ensure we comply with CASL, which include:

    Consent – we do not send you CEMs without your consent. This consent typically must be “express” (expressly acknowledged by you), but in certain circumstances can be “implied” or specifically exempt from consent requirements. We modified or adopted our sign-up, registration and consent forms in order to ensure that your consent is meaningful (i.e. informed and freely given) as per CASL.  When we collect your electronic contact information, you will know the exact purposes behind the collection.

    Content – we adopted processes to ensure that our CEMs contain the following requirements prescribed under CASL, which will usually be in the footer of the CEM. We will:

    Identify ourselves as the party sending the CEM, and whether we are sending the message on our own behalf or on behalf of someone else;

    Provide you with our contact information; and

    Set out a clear, working unsubscribe mechanism or preference centre that is easy to use, automatic, and at no cost to you (other than your own cost of connecting to the Internet).

    Clarity – we ensured that each aspect of a CEM, including its header, content, or any links or URLs in the CEM) conveys the appropriate information, whether viewed individually or taken as a whole, so that you always know what you are clicking on.

    If you receive a CEM from us but believe that you should not have or no longer wish to receive CEMs, we will aim to respect your preferences in a timely manner once you update them through our unsubscribe mechanism. CASL requires us to process unsubscribe requests within 10 business days.  If you have any questions or concerns about our unsubscribe options, you may contact us at the address indicated in this Privacy Statement below.

    9.  Changes to this Privacy Policy

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

    If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

    QUESTIONS AND CONTACT INFORMATION

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at nicblairepmu@gmail.com